Detroit Department of Transportation | City of Detroit (2024)

Additional Info

Customer Service
Use our form to contact customer service.

ADA Accessibility
DDOT fixed route buses are accessible to people using mobility aide devices.

Equal Employment Opportunity
The Detroit Department of Transportation is proud to be an equal opportunity employer.

Subscribe to DDOT
Subscribe to the City of Detroit Newsletter and opt in to receive DDOT announcements.

Pass Service Alert:
The DDOT Cashier’s Office and Reduced Fares Program has relocated to the Rosa Parks Transit Center.

Cashier’s Window hours are 7:30 a.m. to 5 p.m. Monday through Friday. Reduced Fares program hours are 8 a.m. to 3:30 p.m. Monday through Friday.

The Cashier's Office number is (313) 833-1661

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Detroit Department of Transportation | City of Detroit (1) https://www.youtube.com/watch?v=PNIn0aWSwwY DDOT Virtual October 2023 Community Input Meeting
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Detroit Department of Transportation | City of Detroit (2) https://youtu.be/TaH3DbYyCkw DDOT Virtual September 2023 Community Input Meeting
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Detroit Department of Transportation | City of Detroit (3) https://youtu.be/tZXlUgD4Lzw Use the Token Transit App: Make Riding DDOT Easier
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Detroit Department of Transportation | City of Detroit (4) https://www.youtube.com/watch?v=Xk5ijCzjalU DDOT Virtual July 2023 Community Input Meeting
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Detroit Department of Transportation | City of Detroit (5) https://www.youtube.com/watch?v=s6f0y0qdmH0 DDOT Virtual May 2023 Community Input Meeting
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Detroit Department of Transportation | City of Detroit (6) https://www.youtube.com/watch?v=KMaibblTyTg DDOT Virtual June 2023 Community Input Meeting
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Detroit Department of Transportation | City of Detroit (7) https://www.youtube.com/watch?v=mhSS8ipcau8 DDOT Virtual April Community Input Meeting
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Detroit Department of Transportation | City of Detroit (8) https://youtu.be/tNyaTUHEUr4 DDOT Virtual March Community Input Meeting 2023
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Detroit Department of Transportation | City of Detroit (9) https://youtu.be/5GF9dZCwCQU DDOT Virtual November Community Input Meeting
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Detroit Department of Transportation | City of Detroit (10) https://www.youtube.com/watch?v=7Vv6ZWMGgiM DDOT Virtual January 2023 Community Input Meeting
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Detroit Department of Transportation | City of Detroit (11) https://www.youtube.com/watch?v=3uDdtaVrvG0 DDOT Virtual October Community Input Meeting
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Detroit Department of Transportation | City of Detroit (12) https://www.youtube.com/watch?v=L3119NJrc_M Coolidge Terminal Replacement Project : October Presentation
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Detroit Department of Transportation | City of Detroit (13) https://www.youtube.com/watch?v=G4xcp0a02jc DDOT is Hiring!
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Detroit Department of Transportation | City of Detroit (14) https://www.youtube.com/watch?v=9-AZQN_xNK8 DDOT Local Advisory Council (LAC) Meeting: August 17, 2022
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Detroit Department of Transportation | City of Detroit (15) https://www.youtube.com/watch?v=u_c7-saKo6s DDOT Coolidge Terminal Project Virtual Public Meeting
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Detroit Department of Transportation | City of Detroit (16) https://www.youtube.com/watch?v=kethrMgEF5M DDOT Virtual Community Input Meeting: June 16, 2022
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Detroit Department of Transportation | City of Detroit (17) https://www.youtube.com/watch?v=v_ct972KGVA DDOT Local Advisory Council (LAC) Meeting: May 17,2022
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Detroit Department of Transportation | City of Detroit (18) https://youtu.be/ghANC2j4QGw DDOT Virtual Community Input Meeting: May 19, 2022
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Detroit Department of Transportation | City of Detroit (19) https://www.youtube.com/watch?v=pyS3QvPjSBk DDOT Virtual Community Input Meeting: March 17, 2022
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Detroit Department of Transportation | City of Detroit (20) https://youtu.be/c91pn2a0_nI DDOT Virtual Community Input Meeting: February 17, 2022
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Detroit Department of Transportation | City of Detroit (21) https://www.youtube.com/watch?v=vbQG-CGN8l8&feature=youtu.be 26 Junction Bus Route
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Detroit Department of Transportation | City of Detroit (22) https://www.youtube.com/watch?v=oGUzhBa2vDU DDOT Virtual Local Advisory Council Meeting - 11/16/2021
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Detroit Department of Transportation | City of Detroit (23) https://www.youtube.com/watch?v=NJNnvi9hOpQ DDOT State Fair Transit Center Public Workshop: November 2, 2020
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Detroit Department of Transportation | City of Detroit (24) https://www.youtube.com/watch?v=DzOl-7BTtfo&feature=youtu.be DDOT Virtual Community Input Meeting: July 16, 2020
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Detroit Department of Transportation | City of Detroit (25) Fresh Wagon Live in the D Appearance
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Detroit Department of Transportation | City of Detroit (26) https://www.youtube.com/watch?v=NX5Prf1izWs&list=PLUZWFHZ-TRXfYKVOsqaWtT-jDKlyVm-Po&index=2 DDOT State Fair Transit Center Town Hall PM Meeting: August 5, 2021
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Detroit Department of Transportation | City of Detroit (27) https://www.youtube.com/watch?v=sTUrDgRkUd8&feature=youtu.be DDOT Virtual Community Input Meeting: September 17, 2020
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Detroit Department of Transportation | City of Detroit (28) https://www.youtube.com/watch?v=Ax5EXel1jdI&feature=youtu.be DDOT Virtual Community Input Meeting: June 18, 2020
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Detroit Department of Transportation | City of Detroit (29) https://www.youtube.com/watch?v=iW1nh0bHLoc DDOT State Fair Transit Center Public Workshop: November, 4 2020
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Detroit Department of Transportation | City of Detroit (30) https://www.youtube.com/watch?v=EeeDge2mIKw&feature=share DDOT Virtual Community Input Meeting: August 20 2020
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Detroit Department of Transportation | City of Detroit (31) DDOT Fresh Wagon Video
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Detroit Department of Transportation | City of Detroit (32) https://www.youtube.com/watch?v=_w0DmrNbzco&list=PLUZWFHZ-TRXfYKVOsqaWtT-jDKlyVm-Po&index=3 DDOT State Fair Transit Center Town Hall Virtual Meeting: August 12, 2021
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Detroit Department of Transportation | City of Detroit (33) https://www.youtube.com/watch?v=ShCjq1oYv4Q&feature=youtu.be DDOT Virtual Community Input Meeting: October 15, 2020
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Detroit Department of Transportation | City of Detroit (34) https://www.youtube.com/watch?v=VLzH19450eo DDOT Advisory Commission Virtual Meeting: June 15, 2020
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Detroit Department of Transportation | City of Detroit (35) https://www.youtube.com/watch?v=p8ND1XamDgc DDOT State Fair Transit Center AM Public Hearing: November 13, 2020
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Detroit Department of Transportation | City of Detroit (36) https://www.youtube.com/watch?v=Py7JfsisIpQ DDOT Local Advisory Council Meeting: August 18, 2020
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Detroit Department of Transportation | City of Detroit (37) https://www.youtube.com/watch?v=IKfm4TyyXXg My DDOT Story: Medvis Jackson
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Detroit Department of Transportation | City of Detroit (38) https://www.youtube.com/watch?v=pL9LksdR1Gg DDOT November Service Changes Noon Public Hearing: September 1, 2021
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Detroit Department of Transportation | City of Detroit (39) https://www.youtube.com/watch?v=SDNfni5_Duw DDOT Virtual Community Input Meeting: November 19, 2020
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Detroit Department of Transportation | City of Detroit (40) https://www.youtube.com/watch?v=BJcWf6-MiCc&t=4138s DDOT Virtual Community Input Meeting: May 21, 2020
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Detroit Department of Transportation | City of Detroit (41) https://www.youtube.com/watch?v=J92AzHq74M4 DDOT State Fair Transit Center PM Public Hearing: November 13, 2020
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Detroit Department of Transportation | City of Detroit (42) https://www.youtube.com/watch?v=whq-iB-O7jU&feature=youtu.be DDOT Advisory Commission Meeting: September 21, 2020
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Detroit Department of Transportation | City of Detroit (43) https://www.youtube.com/watch?v=CqwpV93WvFc My DDOT Story: Rowan Minor
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Detroit Department of Transportation | City of Detroit (44) https://www.youtube.com/watch?v=sRM38ZAhAe8 DDOT November Service Changes Evening Public Hearing: September 1, 2021
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Detroit Department of Transportation | City of Detroit (45) https://www.youtube.com/watch?v=PiQmPu7fw34 DDOT Local Advisory Council Meeting: November 17, 2020
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Detroit Department of Transportation | City of Detroit (46) https://youtu.be/pSgfM3HvT2A DDOT COVID-19 Customer Survey
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Detroit Department of Transportation | City of Detroit (47) https://www.youtube.com/watch?v=LZY3Bez3g-Q&list=PLUZWFHZ-TRXfYKVOsqaWtT-jDKlyVm-Po&index=1 DDOT State Fair Transit Center Town Hall AM Meeting: August 5, 2021
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Detroit Department of Transportation | City of Detroit (48) https://www.youtube.com/watch?v=oP9MXfyUqcI&feature=youtu.be DDOT Title VI Virtual Public Hearing: October 7, 2020

Transportation FAQ

Are DDOT buses ADA accessible?

Yes!All of DDOT's buses and routes are ADA accessible.

How much does it cost to ride the bus?

Full and reduced fares are available for Dart regional and DDOT passes. The 4-hour pass is $2 and the 24-hour pass is $5. Please visit Transportation Fares for more information.

Where do I purchase bus passes?
How do I obtain a bus schedule?

Can I bring my pet on the bus?

In compliance with the Americans with Disabilities Act, service animals are allowed on buses. Service animals means any guide dog, signal dog, or other animal individually trained to work or perform tasks for an individual with a disability, including, but not limited to, guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or fetching dropped items.

Service animals must be under control by the person with disabilities at all times, and must not occupy a seat and must either sit on the floor, or on the person's lap. If the animal is not under the control of the owner or if the animal poses a direct threat to the health or safety of others, the operator may require the animal to leave the bus. Animals that serve as support/comfort animals or dogs not considered service animals are not permitted on the bus.

Is there someone available to help me plan a trip?
How do I signal to the driver I want to exit the bus?
What happens if the bus is full?
How can I tell where the bus stops are located?
Can I smoke, eat or drink on the bus?
May I bring my bicycle on the bus?

Bikes are not allowed on the inside of the bus. Currently bike racks are available on most of our fleet.

How do I identify my bus?
What happens if I leave an item behind on the bus?
What buses operate in my community?
How often does the bus schedule change and why does it change?

Schedules are changed four times per year in January, April, June and August/September. Service changes are based on transit demands, as determined by DDOT's Service Standards, and are designed to reduce customers' travel time.

What happens if a passenger breaks the bus rules or causes trouble on the bus?
How does DDOT handle security issues o buses and at bus shelters?
How do I make comments or give feedback on the bus service?

Documents

Information for BIDS: DDOT Coolidge Operations and Maintenance Facility

This document contains information and links for potential bidders of the Coolidge Operations and Maintenance Facilities project.

Drug and Alcohol Program Policy 2023

All DDOT employees are subject to reasonable suspicion alcohol testing and drug testing. Those who work in safety-sensitive positions are subject to an FTA alcohol

Drug and Alcohol Program Policy 2023

All DDOT employees are subject to reasonable suspicion alcohol testing and drug testing. Those who work in safety-sensitive positions are subject to an FTA alcohol

Trade Contractor July Outreach for Coolidge Terminal Replacement Project

DDOT Coolidge Operations and Maintenance Facility Bid Package 2 for July Trade Contractor Outreach

DDOT Reimagined June Stakeholders Meeting Presentation

DDOT hosted a stakeholder meeting to present the draft plan of DDOT Reimagined, receive additional input, and provide details on the next steps of our

DDOT Coolidge Terminal Project Trade Contractor Outreach

Trade Contractor Outreach for DDOT Coolidge Facility
Bid Package 2 – Core & Shell

read more

Forms

DDOT Customer Feedback Form

Submit any suggestions or complaints.

Complaint Procedures & Investigation

Procedures

Procedure

Certainly! The information you've provided seems to be a mix of services, announcements, and resources related to the Detroit Department of Transportation (DDOT). My familiarity with transportation systems and public services allows me to break down the concepts and information present in the article you've shared.

Let's dissect the different concepts mentioned:

  1. Customer Service: The DDOT offers a customer feedback form where individuals can submit complaints or suggestions. This form likely helps them gauge user experiences and improve services.

  2. ADA Accessibility: DDOT buses are designed to be ADA accessible, ensuring inclusivity and accommodation for people using mobility aids. This aligns with the Americans with Disabilities Act, offering accessible transportation options.

  3. Equal Employment Opportunity: The Detroit Department of Transportation proudly advertises itself as an equal opportunity employer, implying non-discriminatory hiring practices.

  4. Subscription and Alerts: Individuals can subscribe to the City of Detroit Newsletter to receive DDOT announcements, updates, and service alerts. This keeps commuters informed about any changes or significant updates regarding the transportation system.

  5. Pass Service Alert: There's information about the relocation of the DDOT Cashier’s Office and Reduced Fares Program, indicating a change in service location and operating hours.

  6. Community Input Meetings: These virtual meetings, often held monthly, serve as a platform for the community to provide input, suggestions, and feedback on DDOT services and initiatives. They foster community engagement and allow residents to voice concerns or ideas.

  7. Employment Opportunities: DDOT is actively hiring, suggesting growth within the department and potentially introducing new services or enhancements to the existing transportation system.

  8. Coolidge Terminal Replacement Project: This project likely involves the replacement or renovation of the Coolidge Terminal, which could signify an upgrade in infrastructure or services for better commuter experiences.

  9. Transportation FAQs: Frequently Asked Questions provide essential information about bus accessibility, fares, service animal policies, bike transportation, schedule changes, and more. These address common queries commuters might have about using DDOT services.

  10. Documents and Forms: The documents section contains various resources such as policies, project information, outreach materials, and complaint procedures. These serve different purposes, from outlining drug and alcohol policies for employees to providing bid package details for construction projects.

The presence of community engagement, accessibility initiatives, employment opportunities, service improvements, and comprehensive FAQs indicates a well-rounded and user-centric approach by DDOT in catering to the transportation needs of Detroit residents.

Detroit Department of Transportation | City of Detroit (2024)
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